Company Description

The Relais & Châteaux Castel Fragsburg is sat atop a mountain ledge overlooking Merano in South Tyrol, Italy. Enthroned here since 1624, the exclusive 5-star hotel is located beneath its very own medieval castle. Castel Fragsburg offers only 20 unique suites for up to 50 guests from all over the world.

The Michelin-starred cuisine focuses on regionality, quality, health and excellent service. The love for detail can be seen in the two light-flooded restaurants and on the panoramic terrace.

In the Alchemistic Healing Spa, the first of its kind in the world, the Fragsburg pampers the guests with unique treatments in cosy rooms with breathtaking views.

Job Description

The receptionist is responsible for:

• Welcoming customers from arrival to departure
• Informs the client about the conditions of stay, formalities and hotel services
• Transmits necessary information to other departments
• Switchboard management
• Cash management
• Correspondence management

Qualifications

• Charm and empathy
• Professional experience in a similar position
• Excellent knowledge of German, English and Italian
• Love for work
• Personal initiative and propensity for teamwork
• Friendly and honest behavior
• A sense of responsibility at work

Additional Information

• Expected placement from April until the beginning of November 2025
• An exciting and challenging range of duties in a 5 star hotel with only 20 suites
• A place that allows you to develop and acquire numerous new experiences in an exclusive residence
• A small hotel with 30 passionate and warm employees ready to assist with numerous recommendations; friendships are born
• Contact with guests from all over the world, in 2023 from 55 nations
• Free accommodation in single room and meals
• Discounted prices for a stay in other hotels that are part of the Relais & Châteaux association
• A workplace in a region that offers many possibilities for leisure and an excellent quality of life