Company Description

Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.

Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.

Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Advancement potential
• Flexible schedules
• Employee appreciation events
• Complimentary uniforms
• Delicious “family” meals daily prepared by the chefs
• Referral bonuses
• Competitive pay

www.theinnatlittlewashington.com

Job Description

Pay range $16 to $22.

MUST BE ELIGIBLE TO WORK IN USA.

SUMMARY
Participate in daily Front of House operations to deliver a casual, comfortable yet sophisticated experience to all guests. Maintain all aspects of the service areas and dining room. Serves as the ambassador of the establishment.

ESSENTIAL FUNCTIONS

• Able to execute the mechanics and standards of service
• Maintains organized workstations during service
• Demonstrates knowledge of basic dining room standards and etiquette
• Is conscious of time-management and order-of-operation skills
• Able to confidently speak about The Inn at Little Washington
• Extensive beverage knowledge; BTG’s, house cocktails, beer
• Extensive knowledge of all food items on menu
• Exhibits anticipatory service
• Knowledge of entry level resort-suite functions
• Full understanding of all billing requirements; splitting checks, discounts, room charges, and transferring checks
• Will regularly update guest profile in Tock to build the database
• Able to enter orders correctly and efficiently
• Is directly responsible for the section before and during service
• Communicates to the kitchen with the needs of the section

SKILLS

• Ability to communicate in English both orally and in writing
• Strong interpersonal communication skills both verbal and written
• Must always be organized and maintain cleanliness of workstation
• Ability to speak using clear and professional language
• Ability to multi-task in a fast-paced environment
• Ability to assist guests with questions about the property, history, and surrounding areas

PHYSICAL DEMANDS

• Must be able to lift 30+ lbs.
• Able to stand, bend and walk for long periods of time
• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing

**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**

Qualifications

QUALIFICATIONS

Required

• Excellent communication skills
• Must be at least 18 years of age
• Must be well-groomed and well-presented
• Must have reliable transportation

Desirable

• Familiarity with Forbes Standards
• Ability to communicate in a language other than English, preferably Spanish or French
• Certification in alcohol awareness program
• Certification in CPR
• Prior experience with Resortsuite and Tock
• Advanced wine knowledge

Additional Information

All your information will be kept confidential according to EEO guidelines.