Company Description

It started with a dream—a passion to create a five-star boutique hotel experience in the Caribbean.And it was realized in one of the most beautiful places on earth, Cap Cana in the Dominican Republic. Eden Roc Cap Cana is a unique and secluded property nestles in the exclusive, beachfront community of Cap Cana at the eastern tip of the Dominican Republic.

Surround by a tropical forest with ecological marvel, with pristine beaches, towering cliffs, a Jack Nicklaus signature golf course and a bustling Marina. Solaya Hotels & Resorts chose this heaven on earth as the ideal spot to build their first ultra-luxurious property, the model for future developments in the Caribbean, United States and Europe.

Solaya’s unique concept for Eden Roc Cap Cana blends the impeccable standards of the great resorts along the French and Italian Rivieras with the warmth and relaxed charms of the Caribbean. Think of the magnificent architecture along the French and Italian Rivieras. Add a touch of Spanish Colonial design. And now imagine an enclave of these storybook villas set among the dreamy landscape of the Caribbean. It is a unique interpretation of Mediterranean Riviera romance with a Caribbean twist.

Furthermore Eden Roc Cap Cana is proud to be the first member of Relais & Chateaux properties in Dominican Republic, an exclusive collection of 520 of the finest charming hotels and gourmet restaurants in 60 countries. Their mission is to spread the Art of life across the globe by selecting outstanding properties with a truly unique character.

Job Description

• Oversee 6 outlets, including 3 thematic restaurants, an exclusive beach club, a golf club restaurant, and the banqueting and events area.
• Coordinate and lead the outlet managers to ensure compliance with quality standards and effectiveness of staff training.
• Develop and implement strategies to achieve growth objectives and service excellence.
• Continuously monitor and enhance service quality, paying close attention to customer feedback.
• Work closely with the Culinary Director to align F&B operations with the resort's culinary vision.
• Foster a continuous learning environment for staff, ensuring adherence to Forbes standards.

Qualifications

• Proven experience in leadership roles within the Food & Beverage sector, preferably in luxury settings.
• Fluent in Spanish and English.
• Strong managerial skills, leadership capabilities, and communication abilities.
• Committed to service excellence and customer orientation.
• Ability to adapt in a dynamic and international work environment.
• Deep understanding of Forbes standards and experience in managing excellence-oriented teams.

Additional Information

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability