Become a part of our Marketing team, and inspire travelers daily to join us for a luxurious and unforgettable five star, all-inclusive, ‘Montana Hideaway’ adventure, like nothing they have experienced before!

At Triple Creek Ranch we are looking for hard-working, reliable, and detailed-oriented individuals that want to be a part of an amazing team.

Here at Triple Creek Ranch, we want to make guests feel like they are in a Montana getaway and want our employees to help us give that experience to them. We want qualified candidates who enjoy a fast-paced work environment and paying attention to the small things to make guests' overall experiences more enjoyable.

Benefits: Medical Coverage (full-time employees), Supplementary Benefits: Dental, Vision, Accident, etc. (full-time year-round employees), PTO & 401k Match (full-time year-round employees), employee discounts on stays and merchandise.

Overview:

Maintain, innovate, and expand Triple Creek Ranch - Relais & Châteaux’s positive, personalized, inspirational, and engaging online presence, while promoting and supporting an exceptional ‘WOW!’ guest experience.

Essential Functions

• Uphold five-star Triple Creek Ranch and Relais & Châteaux standards at all times.
• Brand Management:
  Maintain a consistent brand voice and image across all social media platforms.
• Collaboration:
  Work with ranchwide teams, such as marketing, PR, sales, concierge, and other departments to ensure alignment and coordination.
• Strategic Planning:
  Develop and implement social media strategies aligned with overall business goals.
• Content Creation:
  Create, curate, and schedule social media content, including text, images, and videos.
• Community Management:
  Engage with followers, respond to comments and messages, and build a positive online community.
• Campaign Management:
  Plan, execute, and optimize social media campaigns to achieve specific objectives, such as brand awareness, lead generation, and industry awards.
• Data Analysis & Reporting:
  Monitor social media analytics, track key performance indicators (KPIs), and identify trends to optimize content and strategies.
• Continued Education:
  - Identify new applications, trends, and technological advancements.
  - Research, present, and complete necessary associated training opportunities to maintain online relevance.
  (Ranch will provide funding for necessary applicable continued education training on a case by case basis through thorough presentation and approval process.)
• Guest Experience:
  
  - Report discovery of any current, past, or upcoming guest preferences or requests to proper departments immediately for execution & documentation for future reference.
  - Report any potential improvements or guest complaints immediately for resolution.
  - Support ‘Wow’ experience whenever possible by identifying opportunities to surprise past, present, and future guests with unexpected, unlisted, above and beyond service & experiences both on and off ranch.
• Representation:
  - Always conduct yourself in a professional manner with guests and other employees.
  - Adhere to company and department dress code when on-ranch or representing ranch at various industry events.
  - Follow all safety procedures properly.
• Perform any other job-related duties as assigned.
  

Minimum Required Qualifications

The person in this position needs:

• Bachelor of Science in Digital Marketing: Additional Internship or 1+ Year Minimum Active Working Experience in Social Media Marketing or Public Relations Required - Experience in Hospitality or Travel Industry Preferred - Relevant Continued Education Certifications Beneficial
  Or
  5+ Years Equivalent Work Experience in Digital Marketing: Hospitality or Travel Industry related Social Media Marketing Experience Specialization Preferred - Relevant Industry Certifications Beneficial
• Expert Knowledge of Online & Social Media, Digital Planning, and Analytic Platforms:
  Above average ability in various platforms, such as Facebook, Instagram, LinkedIn, Meta Business Suite, Later or equivalent, Trip Advisor, Yelp, Google Analytics, and more.
• Expert Knowledge of Content Creation Software:
  Above average ability with various creation, editing, and image storage software including Adobe Creative Cloud Suite, such as Photoshop, InDesign, Premier Pro, Flickr, Vimeo, and more.
• General Computer Knowledge:
  Ability to utilize various average necessary computer functions and systems with ease, including Email, Google Docs, Excel, and more.
• General Smart Phone Knowledge and Unlimited Access:
  Ability to access and utilize various necessary smart phone applications with ease.
  (Triple Creek Ranch will provide a stipend to assist with associated costs.)
• Content Creation Skills:
  Ability to create visually appealing graphics, interesting imagery, and high-quality videos on a regular basis.
• Strong Communication Skills:
  Ability to write engaging, clear, and compelling content, respond to online interactions effectively, and collaborate efficiently with others daily.
• Creativity and Innovation:
  Ability to consistently develop and implement fresh, engaging, and purposeful online presence planning that resonates with target audiences.
• Analytical Skills:
  Ability to interpret data, identify trends, and optimize social media strategies.
• Project Management Skills:
  Ability to organize and manage social media campaigns, track progress, and meet deadlines.
• Self Motivation:
  Ability to identify needs, create comprehensive plans, and execute necessary tasks with minimal to no direction required.
• Valid Driver’s License:
  Must possess a Valid Driver’s License, clean driving record, and be insurable on our company liability insurance as a driver of company vehicles.

Classification

● This is an exempt position under the Fair Labor Standards Act (FLSA)

Disclaimer

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, TCR reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.