Position Title: Human Resources Generalist

Department: Human Resources

Reports to: HR Manager (takes direction from the Director of HR on select projects)

Exempt/Non-Exempt: Non-Exempt (Hourly)

Date Updated: November 2025

Primary Purpose of Position

The Human Resources Generalist supports the HR Manager and the Human Resources department in administering all core HR functions and programs. This role is required to perform diverse HR activities including HRIS management, full-cycle recruitment, new hire orientation delivery, benefits enrollment and support, workers' compensation administration, employee relations troubleshooting, and assisting in the management of staff housing operations as needed. The Generalist has the crucial task of maintaining absolute confidentiality and ensuring compliance with all local, state, and federal labor regulations.

Essential Duties and Responsibilities

• Manages and ensures data integrity within the HRIS (Dayforce), including processing new hire input, status changes, and terminations.

• Executes and facilitates the full-cycle onboarding process for all new staff, including benefits enrollment, policy review, and orientation delivery.

• Completes I-9 verification with strict adherence to federal and internal guidelines.

• Actively participates in the recruitment process by posting positions, conducting phone screens and initial interviews, coordinating manager interviews, and executing timely reference and background checks.

• Administers and communicates employee benefits programs (e.g., medical, dental, 401k), serving as the primary liaison between employees and benefit carriers to resolve issues and assist with enrollment.

• Provides support in employee relations matters, including timely and accurate documentation of disciplinary actions, basic performance management coaching, and conducting preliminary investigations under the direction of the HR Manager.

• Maintains accurate, compliant, and confidential employee files (digital and physical).

• Assists the HR Manager with workers' compensation claims administration and documentation.

• Coordinates with cross-functional departments and the Staff Host/Manager to plan and execute employee engagement activities and excursions.

• Maintains a current record of approved open positions on internal and external career sites.

• Assists with the daily operational needs of staff housing, including managing room assignments and ensuring compliance with housing policies.

• Maintains current knowledge of and ensures organizational compliance with all applicable federal, state, and local labor laws (e.g., FLSA, FMLA, ADA, EEO).

Education, Experience, and Competencies

Education/Experience

• Associate's Degree in Human Resources Management, Business Administration, or a related field required; Bachelor’s Degree preferred.

• Minimum of 1-2 years of progressive Human Resources Generalist experience, preferably in a luxury hospitality or ranch/resort environment.

• Previous office administrative or coordination experience.

• Working knowledge of Dayforce or similar HRIS/Payroll system is required.

• Proficiency with Microsoft Suite including Word, Excel, Outlook, and PowerPoint.

Required Competencies

• Exceptional organizational skills and acute attention to detail required for data entry and record-keeping.

• Demonstrated ability to handle sensitive and confidential information with the highest level of integrity and discretion.

• Strong interpersonal and communication skills (written and verbal) to interact effectively with all levels of the organization, from entry-level staff to senior management.

• Ability to remain professional, calm, and solution-focused when mediating difficult employee situations.

• Ability to multi-task, prioritize workload, and provide flexible support across all HR functions.

• Possess a valid driver's license and the flexibility to travel by car or plane as needed for business-related matters.

• Clear a mandatory background check.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.