Our bartenders are responsible for the ambiance of all our bar spaces and are sometimes the most interactive in the guests stay. This position demands a great personality and willingness to spend the time entertaining our guests in the Saloon late night. Take orders, prepare and serve alcoholic, non-alcoholic beverages and serve meals to guests, courteously, enthusiastically, and efficiently according to established specifications. Work and engage in Forbes Five-Star standards each and every bar shift. Maintain stock/supplies and cleanliness of outlet equipment.

Responsibilities

• Maintain complete knowledge of characteristics and description of every wine by the glass and major wine on the wine list
• Maintain complete knowledge of all specialty cocktail recipes along with classic cocktail recipes
• Maintain complete knowledge of designated glassware and garnishes for each drink
• Maintain complete knowledge of all liquor brands, wines, beers and non-alcoholic selections available
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
• Maintain complete knowledge of table numbers, room capacity, hours of operations, menus, and dress code of assigned outlet
• Maintain complete knowledge of correct maintenance and use of equipment
• Maintain complete knowledge and comply with all departmental policies and service procedures
• Check quality and amount of all bar stock and supplies by using checklist
• Complete opening inventory sheet
• Requisition all necessary supplies from manager
• Transport supplies from storeroom to designated bars
• Stock ice in bar
• Stock glassware and paper supplies
• Set up bar counter and bar area/tables
• Wipe down bottles in display cabinet and speed rail
• Prepare bowls of bar snacks
• Inspect cleanliness and condition of bar and service areas; rectify any deficiencies
• Prepare garnishes and mixes
• Greet guests and take their orders
• Anticipate guest needs, respond promptly and acknowledge guest even when busy
• Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry
• Remove soiled wares from bar top and tables to dishwashing area
• Extend courteous departures when guests leave outlet
• Direct and assist bar backs and cocktail servers in their job functions to ensure smooth and efficient service to guests
• Clearly communicate last call at designated closing time to guests
• Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste
• Assist with weekly/monthly inventories
• Follow maintenance program and cleaning schedule
• Legibly document maintenance needs on work orders and submit to manager
• Have basic technical knowledge of Saloon and Theater entertainment equipment
• Be outgoing and an excellent late night host

• Valid driver’s license
• Minimum 21 years of age to serve alcoholic beverages
• At least two years of experience as a bartender
• Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding
• High school graduate or equivalent
• Previous training in liquor, wine and food service required
• Certification in alcohol awareness program helpful
• Computer training on POS system
• Customer service training