The Director of Revenue Management develops and executes the overall revenue approach in collaboration with the Operations and Sales teams. This position spearheads Topline Forecasting and Budgeting processes while also leading revenue meetings and weekly/monthly/quarterly updates with Senior Management. The role involves the creation and delivering of reports that will enable short, mid, and long-term strategies to be analyzed and implemented. The role also acts as a primary field liaison in providing day-to-day support and continued training/growth to team members, as well as engaging in property-based meetings and discussions.

The Director of Revenue Management will report directly to the Managing Director overseeing the property collection, with a dotted line to the Vice President of Revenue Management. Additionally, there will be close coordination and interaction with other senior leaders within EOS Hospitality.

This position:

• Provide complete revenue management support to property(s) as assigned.
• Accountable for managing rooms inventory, ensuring that the inventory is merchandised properly across all distribution channels.
• Evaluate total revenue performance, cross-analyzing rooms + ancillary revenue streams to ensure maximization of profitability.
• Analyze group and transient pace reports to correctly position room rates for each market segment.
• Provide continuous business evaluation and analysis of competitive sets, price positioning, seasonality and mix along with corporate negotiated RFP strategies
• Conduct weekly strategy meetings to review market share performance and upcoming pricing, restriction, and channel strategies by market segment along with current booking pace by market segment.
• Maintain strong relationships with third party market managers on behalf of all the hotels in the region
• Complete brand systems training and perform brand system and distribution channel audits to ensure proper rate plan restrictions and strategies are in place.
• Run, analyze, compile and store rate shop business intelligence reports.
• Reconcile revenue management reports with accounting and sales systems reporting. Validate accuracy and communicate errors and discrepancies.
• Analyze package breakage on a quarterly basis to ensure allocations are appropriate and +/- account balances are minimzed.
• Assist in the development and daily preparation of all managerial reports used for tracking and analysis.
• Assist with rate loading, group business evaluation and displacement analysis. Create tools for displacement analysis and update Group pricing strategy and transient protected fields if necessary.
• Review group block and pick-up activity ensuring all revenue opportunities and procedural guidelines are met.
• Update 30, 60, 90 day and full year forecast weekly and monthly, prepare budget and business plans
• Measure, analyze and report out on booking trends, pickup, no shows, and sources of business.
• Develop and maintain constructive and cooperative working relationships with corporate support staff and property teams and ownership groups.
• Provide written commentary and critiques to senior leadership and ownership groups weekly and monthly.
• Run daily revenue management and weekly strategy meeting reports, distributing to key stakeholders.

Job Requirements:

• At least three (3) years of experience in a multi-property revenue management position.
• Effective written and verbal communication skills
• Expert user of Microsoft Excel and experience with Microsoft Office: Word, PowerPoint, and Outlook
• Experience with revenue management, property management, and business intelligence tools – CampSpot or other PMS/CRS/POS combo system, Duetto RMS, and Profit Sword.
• RV Resort, Campground, Alternate Accommodations experience highly preferred.
• Must have strong attention to detail and ability to spot errors and inconsistencies in data and analysis
• Ability to work well under pressure and effectively handle multiple and concurrent tasks
• Ability to collaborate with a team and act in an objective manner to solve problems
• Position is Remote with travel required a few times throughout the year.