Ski Patrol Supervisor - Snowmass
The Little Nell
Company Description
With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.
Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.
Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description
The Ski Patrol Supervisor provides leadership in maintaining a safe, well-organized, and welcoming mountain environment for both guests and employees. This role oversees daily patrol operations, ensuring effective coordination with department leaders and supervisors to support safety, medical response, and mountain readiness. With a focus on operational excellence and guest engagement, the Ski Patrol Supervisor fosters a culture of professionalism and service on the mountain. This position reports to the Ski Patrol Director.
- Applications for this position will be accepted until October 8, 2025.
- The budgeted salary range for this position is $75,000 - 83,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.
Essential Job Functions
- Direct daily mountain operations in partnership with department leaders, ensuring seamless coordination, accurate documentation, and a strong guest service focus
- Lead patrol staff by setting expectations, monitoring performance, delivering feedback, and assisting with hiring, scheduling, timekeeping, discipline, and performance reviews
- Manage patrol stations, overseeing daily operations, equipment readiness, and terrain openings
- Actively engage with guests to provide assistance and enhance the on-mountain experience
- Ensure thorough execution of lift operations and evacuation procedures; oversee patrol participation in evacuations under the guidance of Lift Evacuation Technicians or Coordinators
- Monitor and evaluate mountain conditions, trail status, communication systems, guest flow, and hazard mitigation strategies
- Direct avalanche control, snow safety efforts, and guest transport as operational needs require
- Support training and professional development for patrollers, maintaining accurate records in collaboration with supervisors and training staff
- Communicate operational updates, trail maintenance, and directives from the Patrol Director to patrol staff
- Implement the Incident Command System (ICS) when required to lead emergency response and coordinate resources effectively
- Work a flexible schedule, including weekends, holidays, and varied shifts as required to support mountain operations
- Other duties as assigned
Qualifications
Education & Experience Requirements
- High school diploma or equivalent required
- Current Outdoor Emergency Care (OEC) or Emergency Medical Technician (EMT) certification with American Heart Association (AHA) CPR certification required
- Minimum of 5 years of experience as a ski patroller, including at least 2 years in a supervisory or leadership role preferred
- Incident Command System (ICS) 100–400 certifications, or ability to obtain within a specified timeframe
- Must meet all requirements of an Advanced Patroller
- Must be expert skier capable of safely navigating all terrain and weather conditions
Knowledge, Skills & Abilities
- Demonstrates expertise in technical aspects of ski patrol operations
- Thorough knowledge of the Skiers Safety Act regarding marking of ski area boundaries and trail closures
- Proficient knowledge of industry trends, best practices, mountain safety standards, and company policies and procedures
- Familiarity with Microsoft Office and timekeeping and scheduling software
- Skilled in collaborating with others to achieve team and operational goals while developing and maintaining effective working relationships with colleagues and guests
- Follows all safety policies and procedures, exercising caution in all operational activities
- Able to identify and address discrepancies in work performance, operational procedures, or guest feedback
- Capable of engaging with guests in a positive, professional, and helpful manner
- Demonstrates ability to lead, manage, and mentor a team while fostering accountability and high performance
- Able to work independently with minimal supervision, completing tasks to a high standard in adverse weather conditions for extended periods
Additional Information
Work Environment & Physical Demands
- Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time
- Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
- Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance
Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
- Enrollment dates differ across the various programs.
- Paid Time Off Programs
- Paid Leave Programs
- Employee Ski Pass
- Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.