Company Description

With roots dating back to 1946 and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating premium, sustainable, and transformative experiences in recreation, culture, and nature. In addition, the company runs the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts and more than 410 trails. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Twitter, Instagram or Facebook.

Job Description

Position Summary

The Bike Mechanic ensures every guest enjoys a safe, smooth, and high-performing ride by expertly building, tuning, and maintaining both customer and rental fleet bikes. This role supports an exceptional guest experience by delivering quick, precise service and helping guests feel confident in their equipment. By maintaining high standards of quality and care, the Bike Mechanic plays a key part in each guest’s summer adventure. This position reports to the Bike Manager.

The budgeted pay range for this position starts at $23.50.

Applications for this position will be accepted until May, 19, 2025 for the 2025 Summer Season.

Essential Job Functions

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service
• Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate number of repairs and completing those repairs in a timely manner
• Advises and assists customers with their product selection without bias
• Communicates with bike shop manager repair and warranty part needs
• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced
• Assists with bike sales and any other bike floor duties as needed
• Responsible for maintaining rental bike fleet
• Maintains a clean and safe workplace
• Performs other duties as assigned

Qualifications

Education & Experience Requirements

• Must be 18 years or older
• High School diploma or equivalent preferred
• Minimum of 3 years previous bike mechanic experience and bike knowledge is required

Knowledge, Skills & Abilities

• Ability to communicate and follow oral or written directions in English is required
• Ability to be autonomous, prioritize workday, multitask and be detail-oriented
• Ability to learn in a fast-paced environment
• Ability to work both independently and lead or participate in a team environment
• Ability to understand and follow written and verbal instructions and take direction well
• Ability to provide clear written instructions
• Good time management skills
• Proficient familiarity with modern drivetrain systems including Etap and DI2
• Proficient knowledge of major hydraulic braking systems
• Knowledge of suspension diagnosis and service
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities
• Must possess excellent guest service skills

Additional Information

Work Environment and Physical Demands

• While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts
• Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
• Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster