Company Description

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight’s pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at www.LimelightHotels.com.

Job Description

Summary
The Housekeeping Manager oversees the daily operations of the housekeeping department, ensuring high cleanliness standards, efficient team performance, and guest satisfaction. This role involves managing staff, inventory, and quality control while maintaining compliance with hotel policies and safety regulations. This position reports to the Rooms Division Manager.

The budgeted pay range for this position is $70,000 - $73,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.

Job Posting Deadline
Applications for this position will be accepted until March 23, 2025.

Essential Job Functions/Key Job Responsibilities
• Supervise and coordinate housekeeping staff to ensure cleanliness and efficiency.
• Train, mentor, and evaluate team members to maintain high performance standards.
• Inspect guest rooms and public areas to ensure compliance with hotel cleanliness standards.
• Manage inventory and order supplies to maintain adequate stock levels.
• Develop and implement cleaning schedules and procedures for optimal efficiency.
• Ensure compliance with health, safety, and sanitation regulations.
• Collaborate with other departments to meet guest needs and operational goals.
• Handle guest requests, concerns, and complaints promptly and professionally.
• Maintain records of housekeeping activities, budgets, and expenses.
• Conduct regular staff meetings and training sessions to enhance service quality.
• Oversee laundry operations and ensure proper care of linens and uniforms.
• Monitor and improve efficiency through performance metrics and feedback.
• Other duties as assigned

Qualifications

Education & Experience Requirements
• High School Diploma or equivalent required
• Ability to communicate in Spanish and English required
• College degree preferred
• 2 years of management experience in a 5 Star Hotel preferred
• 5 years of housekeeping or cleaning experience preferred

Knowledge, Skills & Abilities
• Strong knowledge of housekeeping operations, cleaning techniques, and industry standards.
• Excellent leadership and team management skills to motivate and supervise staff.
• Ability to train, mentor, and evaluate employees for optimal performance.
• Strong attention to detail to ensure cleanliness and quality standards are met.
• Effective communication and interpersonal skills for working with staff and guests.
• Proficiency in inventory management and supply ordering.
• Knowledge of health, safety, and sanitation regulations in a hotel environment.
• Ability to handle guest requests and resolve complaints professionally.
• Strong organizational and time management skills to prioritize tasks efficiently.
• Experience with budgeting, cost control, and expense tracking.
• Proficiency in using housekeeping management software and hotel systems.
• Flexibility to work varying shifts, including weekends and holidays.

Additional Information

Work Environment & Physical Demands
• Ability to stand, walk or be on your feet for extended periods of time
• Kneeling and bending may be required
• Regularly work indoors with no adverse conditions.
• May be required to walk on slippery and uneven surfaces
• Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster