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Opportunities at AHTA

Ski & Snowboard School Support Services - Winter 24-25

The Little Nell

The Little Nell

Customer Service
Snowmass Village, CO, USA
Posted on Tuesday, June 11, 2024

Company Description

With roots dating back to 1946 and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating premium, sustainable, and transformative experiences in recreation, culture, and nature. In addition, the company runs the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts and more than 410 trails. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Twitter, Instagram or Facebook.

Job Description

The Ski & Snowboard School Support Team is responsible for supporting the day-to-day operations in our Ski & Snowboard School. Team members are responsible for the image, appearance, and functionality of indoor facilities and outdoor teaching areas, including daily set up and tear down, lunch service, rental shop operations, and assistance with check-in and check-out procedures of child students.


Applications for this position will be accepted until October 1, 2024 for the 2024-2025 Winter Season.

Essential Job Functions

Indoor Support Services

  • Facilitates cross-communication between all Ski School personnel and parents of Aspen Snowmass’ younger guests
  • Daily set up and tear down of indoor facilities with an emphasis on attention to detail to present an area that is clean, welcoming, and conducive to operating efficiently
  • Coordinate the placement of children in to classes, input and file registration forms, assist with locating children separated from their class, and organize ski school races
  • Complying with relevant food handling safety code and assist with ordering, preparing, and serving lunches
  • Spend time with sick and tired children performing indoor activities and helping to motivate children when necessary
  • Facilitate equipment rentals for children including processing transactions and collecting payment, fitting and sizing children for equipment, and checking equipment in/out

Outdoor Support Services

  • Daily set up and tear down of outdoor teaching areas to present an area that is professional in appearance, and consistently set up to optimally utilize teaching terrain and teaching tools
  • Maintenance of kids trails including shoveling snow on or off attractions, and installing and maintaining signage and fencing
  • Assist with ski school check-in by meeting and greeting guests, answering questions, and collaborating with Coordinators to organize classes
  • Coordinate ski school races including race arena set up, managing start and finish areas, and maintaining courses

Qualifications

  • Must be 18 years of age
  • High School diploma or equivalent required
  • Must be fluent in English
  • Childcare experience is preferred, but not necessary
  • Computer skills helpful, Word and Excel
  • Spanish or Portuguese is helpful, but not necessary

Additional Information

Supervision Given and Received

Supervision Given: This position has no supervisory responsibilities.

Supervision Received: Works under general supervision of Ski School Support Services Coordinator. Receives continuing or individual assignments according to supervisor’s directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.

Work environment and physical demands

  • Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time
  • Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
  • Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here