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Opportunities at AHTA

Host / Hostess - Winter 24-25

The Little Nell

The Little Nell

Aspen, CO, USA
Posted on Tuesday, June 11, 2024

Company Description

With roots dating back to 1946 and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating premium, sustainable, and transformative experiences in recreation, culture, and nature. In addition, the company runs the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts and more than 410 trails. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Twitter, Instagram or Facebook.

Job Description

Summary
The Host / Hostess is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner.

Job Posting Deadline
Applications for this position will be accepted until September, 30, 2024 for the 2024-2025 Winter Season.

Essential Job Function
• Ensure that all guests are greeted in a timely manner
• Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to
• Manage the seating chart to ensure tables are allocated fairly between servers
• Assist restaurant employees with clearing and resetting tables as needed
• Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed
• Knowledgeable of restaurant drinks menu and food items and other products offered
• Assist with restaurant side work as needed to prepare for service
• Must display basic knowledge of food preparation techniques and food allergies
• Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests
• Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
• Able to assist as a restaurant server, food runner or busser if needed
• Snow removal as required by specific restaurant, which may include moving deck furniture
• Other duties as assigned

Qualifications

• Must be 16 years of age or older
• Ability to communicate and follow oral or written directions in English is required
• High School graduate preferred
• Prior guest service experience is preferred
• Previous experience with computer programs such as Microsoft Office or POS systems preferred
• TIPS Certification preferred
• Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter

Additional Information

Supervision Given and Received
Supervision Given: This position has no supervisory responsibilities.
Supervision Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands
• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to continually lift, push or pull up to 50 lbs. individually or with assistance
• This position, in certain locations, will require an employee to ski or snowboard

Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here