Company Description

Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. who has the passion to deliver a truly memorable and impressive experience for guests. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.,

About Us

Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.

Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.

Job Description

• £12.42 per hour
• 30 hours per week - 9:00am - 3:00pm. 5 days a week, including weekend work
• Ensuring all hotel communal areas are cleaned and tidied to a high standard, including vacuuming, polishing and dusting
• Ensuring bedrooms and bathrooms are cleaned to a high standard, including refreshing linen and towels, vacuuming and polishing
• Restocking guest room supplies, including linen, amenities and collaterals
• Engaging with guests where required
• Reporting any maintenance issues to Housekeeping manager

Qualifications

• Cleaning rooms can be very physically demanding but you will receive full training and be surrounded by a supportive team

Additional Information

• An additional share of the service charge and tips every month
• 28 days holiday including bank holidays (pro rata)
• An additional paid day off on your birthday
• Complimentary stay at the Castle after 3 months’ probation period successfully passed
• Training programs via internal & external professionals and access to online training facilities
• Staff and family rates on hotel accommodation and discounts on food and beverage
• Recognition programmes
• Uniform and meals provided whilst on duty and free parking