Company Description

Eliamos Villas Hotel & Spa is a boutique retreat in Kefalonia, where quiet luxury meets nostalgic chic vibes. Rediscover the carefree spirit of barefoot living, all wrapped in the minimal luxury of Eliamos. Experience the brand’s signature tranquility infused with the authenticity of Kefalonia.

Job Description

• Ensure all guests receive personalized services from arrivals to departures and everything in between.
• Conduct the necessary processes for front office.
• Keep accurate financial records and ledgers.
• Conduct a flawless check-in and check-out process.
• Provide information about amenities, areas and venues and promote services.
• Effectively resolve any guest concern and ensure timely follow-up.

Qualifications

• This role generally requires a relevant degree in Hotel/Tourism.
• At least 2 years of professional experience in 4&5-star hotels or a la carte restaurants
• Excellent knowledge of the English language (at an oral level). Knowledge of a second foreign language will be considered an asset.
• Excellent problem- resolution skills and ability to quickly work around different solutions, are critical success factors for this role.
• Requires the ability to be flexible and adapt to change.

Additional Information

At Eliamos Villa Hotel&Spa, we exist to redefine the essence of hospitality, bringing you a fresh and modern twist . We blend a unique, elegant atmosphere with a vibe that goes beyond expectations, all while creating a welcoming and secure space for our amazing team. Our company is built on a foundation of key values: integrity, teamwork, respect, kindness, and creativity