This position is responsible for all aspects of food service and guest satisfaction with the Stacks restaurant located at the Hershey Lodge.

This position is responsible for the operational and managerial support for multiple catering locations and events throughout the Hersheypark Entertainment Complex with a primary focus on Hersheypark catered group picnics and other ancillary revenue opportunities. This position will also support events at GIANT Center, Hersheypark Stadium, Hershey Theatre, and ZooAmerica. By working closely with a team of Part Time and Full Time Supervisors, the Senior Catering Area Manager will lead an operating staff of over 50 team members, monitor financial performance for catering operations, adhere to federal and state compliance regulations for food safety, and help to provide sweet service to our guests.

Responsible for setting meeting and banquet rooms. To include: mass transport of stacks of chairs from one place to another, Push and Pull Racks of tables weighing up to 1500 lbs across carpeted floors, transport racks of dancefloor weighing up to 600 lbs. transporting stages, and setting up stages.

This position is responsible for the professional and courteous serving of food and beverage to guests, and maintaining a neat and orderly dining room and guest service area. This position is eligible for tips.

This position is a customer service oriented telephone sales role and will help to coordinate onsite event execution. The representative will provide accurate information regarding the ZooAmerica Group Sales programs.

The Pastry Intern is responsible for completing regular daily food production in support of The Sweeterie Confectionary Kitchen and Milton’s Ice Cream Parlor. Job Duties (Duties marked with an asterisk are essential functions of this job): This internship is available for May-August 2024 (Summer).

The Technology Services Specialist is responsible for providing support and handling the daily operations of the Hershey Entertainment and Resorts Technology Services Team. The Technology Services team is responsible for deploying and maintaining the technology our end users interact with on a daily basis. This includes PCs/laptops, peripherals, printers, conference room equipment, mobile devices, credit card devices and point of sale devices. They will follow and maintain various policies and procedures to ensure they are current and accurate.

The Event Technology Services Specialist is responsible for supporting, deploying, and removing the technology for Hersheypark, Hersheypark Stadium, Giant Center, and other scheduled events around the Entertainment Complex and Resort properties. Support includes but isn't limited to: point of sale devices, credit card devices, PCs/laptops, printers, mobile devices, digital displays, and Kiosks. During the events, they will be the on-site support resolving incidents that are assigned to the team.

The Operations Finance Internship at Hershey Entertainment & Resorts will provide a hands-on experience in the Finance and Accounting profession. This position is primarily responsible for the preparation and distribution of various Daily Revenue reports across the Hershey Entertainment & Resorts properties. Interns are responsible for providing our employees with exceptional customer service, following proper uniform standards, and maintaining a clean work environment while gaining a general overall knowledge of Finance.

This position is responsible for responding to guest requests for services and information and coordinating special projects for The Hotel Hershey.

The Esthetician administers professional facials, waxing, makeup, and related beauty services to our guests. They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sanitation skills, and be willing to train in our spa's specific facial treatment offerings.

This position is responsible for assisting servers with the service of food and beverages to guests, and maintaining a neat and orderly dining room and the guest service area. Interacting with guests in a professional and courteous manner* Assisting servers with the service of food and beverage to guests as needed Pouring coffee and water for guests when required Assisting servers restocking all dining and service areas, cleaning and resetting tables* Ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats* Completing daily and weekly cleaning sheets* Forwarding any guest

This position is responsible for responding to all internal and external calls received through The Hotel Hershey's main switchboard.

This position is responsible for maintaining a neat and orderly dining room and the guest service area in the assigned outlet.

The Senior 3rd Shift Security Patrol Supervisor will oversee and execute the daily 3rd shift patrol operations while leading the part-time employees within the 3rd shift security group to provide for the safety and security of all guests, employees, and physical assets of Hershey Entertainment and Resorts.

The Marketing Specialist is responsible for shaping marketing plans for brands like The Spa at the Hotel Hershey, MeltSpa by Hershey, Resort Meetings, and our diverse portfolio of restaurants. This role collaborates with cross-functional marketing and operational teams to propel brand awareness and drive demand, achieving tangible business results.

The Director of Marketing will lead the strategic marketing initiatives for brands such as Hersheypark, The Hotel Hershey, Hershey Lodge, and more.

This position is responsible for the professional, courteous greeting and serving of beverages to guests at Trevi 5 located at The Hotel Hershey. This position is tips eligible.

As a reservations intern of Hershey Entertainment & Resorts, you will gain real-world experience working in a fast-paced, detail-oriented environment. Through work experience and personalized coaching, you will gain experience and build skills in multiple areas that can be applied to a variety of career paths. These skills include analytical thinking, problem solving, sales techniques, coaching, and office management.

This position will work closely with the Director of Recreation and assist in managing the Recreation Department at the Hershey Lodge.

The Legal Intern will be responsible for supporting projects as directed by the Corporate Counsel and other members of the Legal Department. Job Duties (Duties marked with an asterisk are essential functions of this job):

This position is responsible for providing food and beverages to guests during different types of services, including banquets, receptions, buffets, coffee breaks, and butler/a'la carte events. This position is tips eligible.

This position is responsible for the professional, courteous greeting and serving of beverages to guests satisfaction within the Food and Beverage venues for Hershey Country Club.

The purpose of the Call Center Training Supervisor is to manage part-time staff's performance, process, and service in the Call Center. They will lead training and feedback efforts during the daily operation of the Call Center.

This position is responsible for providing support to the Group Reservations Managers, Resorts Sales Managers, Convention Services Managers and the Reservations staff, with all aspects of the Group Reservations process.

This position will assist with administrative duties and call center operations at Hershey Entertainment Complex for the following departments; Attractions, Food & Beverage, Games, Guest Experience, Retail, Safety & Security, Utilities, and Wardrobe. In this role, team members will be responsible for assisting with general administrative office work, making and answering phone calls and emails, greeting/assisting employees and employee partners, and providing assistance as it pertains to their weekly schedule. In addition, this position will also assist with meeting volunteers and temporary staff for each shift and accurately logging and processing information in the appropriate databases.

This position is responsible for greeting guests, seating guests, and coordinating reservations within the dining room areas of Hogan Grill. This is a part-time year-round position. The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.

This position is responsible for the professional and courteous serving of food and beverage to guests, and maintaining a neat and orderly dining room and guest service area.

Create unforgettable memories for our guests by sharing conservation messaging and natural history information through a variety of educational programming. ZooAmerica Educator Aides are responsible for the daily care and maintenance of our ambassador animal collection.

Pool lifeguards ensure the safety of our guests at the Hershey Country Club while providing courteous, friendly, and professional assistance. This summer position is responsible for providing our guests with exceptional customer service, following proper uniform standards, maintaining cleanliness of work environment, and gaining knowledge of specific job duties.

This position is responsible for preparing and serving food and beverage orders at Splashes (poolside Restaurant) and at the Golf snack huts and running snack carts out on the golf courses at Hershey Country Club.

This position assists restaurant management in overseeing guest service and satisfaction at the Hershey Lodge.

This position is available within the Exposition Services Division of the Hershey Lodge. This is a part-time year round position. The schedule for this position is based on operational need and may include days, evenings, weekends and holidays.

This position is eligible for tips This position is responsible for providing all Hotel guests with the finest in hospitality and service, exemplifying the warmth and gracious atmosphere of the Hotel and staff.

This position is responsible for providing friendly, efficient, courteous service to all guests at the golf courses of the Hershey Country Club.

This position is responsible for providing friendly, efficient, courteous service to all guests of the Hershey Country Club.

Pool lifeguards ensure the safety of our guests at the Hersheypark Camping Resort while providing courteous, friendly, and professional assistance. This summer position is responsible for providing our guests with exceptional customer service, following proper uniform standards, maintaining cleanliness of the work environment, and gaining knowledge of specific job duties.

This position is responsible for providing friendly, efficient, courteous service to members and guests of the Hershey Country Club. The working schedule may include morning, mid-day, evenings, weekends, and holidays based on operational needs.

This pay ranges from $20.12-$26.46/ hour depending on job position and experience. As a Full-Time Cook at The Hotel Hershey, you’ll prepare a meal at one of our 6 restaurants or Event spaces. This culinarian should have general knowledge, understanding and application of knife skills and cooking techniques. The Cook must possess at minimum a basic understanding of a ala carte setting as well as production. The Cook needs to possess a positive attitude with a professional appearance and demeanor. Apply and interview today.

Serve guest needs by providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods. This position is eligible for tips.

This position is responsible for the administrative, operational and planning functions of the animal care division for ZooAmerica. The assistant director coordinates the activities of animal care, health, and welfare including record keeping, veterinary care, research and conservation. This position plans, organizes, coordinates, assigns and evaluates the work of all naturalists and our outside veterinary staff. This position exercises considerable independent judgment within established guidelines and policies, with direction from the zoo director to support the mission of the ZooAmerica. Along with the assistant director of education and engagement and director, this position represents ZooAmerica at a public level.

The working schedule for this position may include days, evenings, weekends & holidays based on operational needs.

This position is responsible for the operational and managerial support at multiple concession locations throughout the Hersheypark Entertainment Complex. By working closely with a team of Part Time Supervisors, the Concessions Area Manager will lead an operating staff of over 200 team members, monitor financial performance for concessions operations, adhere to federal and state compliance regulations for food safety, and help to provide sweet service to our guests.

This position is responsible for maintaining the golf courses and grounds at the Hershey Country Club & Spring Creek Golf Course.

A Hersheypark Arrival and Admissions Supervisor maintains accountability for assigned location(s), including Ticketing Services, HPGO, and Arrival Experiences. This position works in a team environment with other Admissions and Arrival Employees, Admissions and Arrival Team Leads, and Supervisors.

Responsible for assisting other Painters/Fiberglass Repair Technicians and any aspect of the HERSHEYPARK Group operations as required.

This position is responsible for providing all Lodge guests with the finest in hospitality and service, exemplifying the warmth and gracious atmosphere of the Lodge. This position is eligible for tips.

This position is responsible for taking beverage orders from patrons at The Hotel Hershey.

This position is responsible for supporting and assisting in the serving of food and beverage to guests in a high-paced environment.

Oversee the operation of the following facilities and functions: Food and Beverage including Hogan Grill, Snack Huts and Splashes, Catering, and Recreation operations.