Food Runner

Category

Culinary

Position Type

Temporary Part-Time

Sunriver Resort is looking to hire a food runner to be a part of our lodge food & beverage team this summer! ENjoy the many perks of working for Sunriver Resort like free marina rentals, 50% off food & beverage, complimentary golf, and more! The Expediter/Food Runner is responsible for working with the expo to assure prompt delivery of the food that is ready in the “hot” and “cold” windows in the kitchen. The Expediter/Food Runner is responsible for delivery to the tables in The Lodge Kitchen, The Living Room and The Owl’s Nest. The Expediter/Food Runner and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Expediter/Food Runner together with the service staff is responsible for bringing any additional items the guests need to complete their meal. The Expediter/Food Runner will assist to maintain the AAA Four Diamond Standards.

They will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Commitment, and Open and Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

• Checks each plate of food to be correct as ordered by the guest
• Makes sure all condiments are accompanying each order
• Assures that every item on the order is ready and on the tray together
• Works diligently to avoid breakage and loss
• Notifies server of guest needs
• Completes all opening, on-going and closing side work and manager on duty as signed off on work
• Stocks/restocks appropriate linens for service
• Stocks/restocks work stations with appropriate plates and saucers, etc
• Informs server of any potential guest issues
• Provides general resort information for guests
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Up sells other resort services and amenities to guests
• Familiarizes him/herself with all menus
• Attends mandatory monthly department meetings and appropriate resort and division meetings
• Answers questions and/or makes recommendations on menu items
• Performs food preparation duties such as bread & butter set-ups, condiment preparation, and any other prep as needed
• Assures that the beverage Ice bins remain full for service staff

• High school education required
• Prior food and beverage experience preferred
• At least six months customer service experience preferred
• Must be a United States citizen or possess a valid work permit
• Must be at least 16 years of age
• Must be able to frequently lift and carry up to 25 lbs at shoulder height; and occasionally lift and carry up to 50 lbs.
• Must be able to occasionally push/pull up to 75 lbs