hero

Opportunities at AHTA

Director Operations

Sunriver Resort

Sunriver Resort

Operations
The Woodlands, TX, USA
Posted on Friday, May 31, 2024

Director Operations

Job Locations US-TX-The Woodlands
ID 2024-6285
Category
Hospitality Management
Position Type
Regular Full-Time

Overview

The Director of Operations at The Woodlands Resort is responsible for overseeing the operations of the property, including; front office, fitness, rooms, and food and beverage. This role embraces the property's vision and service culture promoting unity and teamwork amongst all departments, and cultivates a supportive and productive relationship with internal and external partners.

Responsibilities

Provides innovative/creative thinking and strategies to effectively differentiate the property. Consistently delivers accurate forecasting projections for areas of responsibility and implement effective adjustments as required in staffing and other cost drivers to ensure profit integrity. Achieves high levels of customer satisfaction from property guests and associates. Effectively represents the property in the local community, regionally and nationally. Ensures the property is operated safely and securely according to property and company standards. Manages organizational change productively by driving continuous improvement, building support for change, and adapting to change. Leads the career development of self and others by attracting and retaining high performing talent, by encouraging and supporting career development and driving continuous learning.

Qualifications

Demonstrated skills in building personal credibility by behaving with the highest ethical standards, respecting and treating others fairly, and inspiring trust with all constituencies including the ownership group, community, asset management, customers and associates. Demonstrated ability to implement and maintain a guest service focused culture in a long-term, consistent manner. Ability to create strategic alignment between owner/company goals, property goals, and individual goals to ensure success. Knowledgeable in revenue / yield management strategies. A strong understanding about driving group business; understands and directs public relations opportunities. Thorough understanding of income statements / balance sheets / cash flow / hospitality accounting and internal control principles. Strong cost management / operating margin skills; develops and delivers monthly/quarterly forecast and annual operating budgets on a consistent basis; develop annual business plans / budgets and then effectively monitor performance against plan.

#WoodlandsResort

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
Application FAQs

Software Powered by iCIMS
www.icims.com