Overview

The Old Edwards Hospitality Group owns and operates three hotels, two golf courses, multiple restaurants, a world-class Spa, and sixteen unique and individual events sites, all on the Highlands Plateau. Old Edwards Inn and Spa, our flagship Resort, is in Highlands, North Carolina. It is on Travel and Leisure World's Best list and Condé Nast Traveler's Gold List. And it is a member of the prestigious Relais and Chateaux organization.

Job Summary

The Sales Manager is responsible for generating sales and executing planned events as agreed to for Old Edwards customers and quests. Must be professional, have hotel and banquet/event experience, and ability to perform in a fast-paced world-class hospitality environment.

Responsibilities

• Meet or exceed personal sales goals
• Work with the team to meet or exceed the budgeted annual sales goals
• Generate new accounts and maintain existing accounts
• Function as liaison between the client, sales manager, and the property, coordinating with each department regarding their specific role in the on-site event.
• Responsible for the effective review, planning, communication, coordination, and execution of planned events
• Have an outstanding ability to self-manage and prioritize workload
• Conduct sales call when needed, by telephone, internet, and in-person, to promote the property and respond to all inquiries including, providing on occasion a property tour
• Adhere to regulatory, departmental, and company policies in an ethical manner
• Exhibit sound decision-making, motivation, and high morale
• Demonstrate elevated levels of quality service and service skills consistently both with internal and external clients
• Delight, our guests, both internal and external, with outstanding service
• Conduct special projects as needed
• Maintain the required confidential nature of any situation

Basic Qualifications

• Two+ years’ experience working in hotel/banquet/event environment
• High school diploma/ G.E.D required; four-year degree preferred
• Current and valid driver's license
• Must be able to travel if required
• Must work flexible work schedule based on business demands, this includes working some weekends, early mornings, late evenings, and holidays.
• Must have excellent communication skills and strong command of English language
• Must be able to bend, reach, kneel, twist, and grip items and occasionally lift to twenty-five pounds
• Must have basic Computer skills
• Professional appearance required