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Opportunities at AHTA

Sr Supervisor - Games

Hershey Lodge

Hershey Lodge

People & HR, Operations
Hershey, PA, USA
Posted on Thursday, December 21, 2023

Sr Supervisor - Games

Job Category: Amusement Park Operations
Requisition Number: SRSUP001434

Posting Details

    • Posted: December 18, 2023
  • Full-Time
  • Rate: per hour

Job Details

Description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also all includes Medical, Dental, and Vision coverage beginning the first day of the next month, 401K Contribution, paid time off, and so much more!

The purpose of the Senior Games Supervisor is to provide first level supervision and operational support to an assigned area within the games department.

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Lead and direct team of part-time staff during shift; plan and assign daily tasks, and assignments.*

  • Provide hands-on training, coaching, leadership, and instruction to game team members.*

  • Manage inventory levels and procedures by assisting with placing and pulling orders from the warehouse for skill games, cranes, and redemption, unloading and transporting deliveries, and ensuring employees are following the correct standard operating procedures with specific regards to prize redemption.*

  • Communicate with the area manager on any staffing or other issues.*

  • Provide first line support to guests with issues or concerns. Escalate guest concerns as needed.*

  • Assist in seasonal event set-ups and other themed projects as needed.

  • Perform other duties as assigned.

Qualifications:

  • Minimum of 1 years of related experience.

  • Industry Experience - Amusement Park, Hospitality/Tourism

  • Minimum of 1 year supervisory experience.

  • 18 years of age or older.

  • Completion of high school or GED

Knowledge, Skills, and Abilities:

  • None

Job Demands:

  • While performing the duties of this job, the employee is required to:
    • Climbing Ladders Occasional (<33%)

    • Reaching Forward Occasional (<33%)

    • Climbing Stairs Occasional (<33%) (15ft maximum height)

    • Lifting Occasional (<33%) (75lbs maximum weight)

    • Reaching Overhead Occasional (<33%)

    • Finger Dexterity Frequent (34-66%)

    • Hand/Eye Coordination Frequent (34-66%)

    • Stooping Occasional (<33%)

    • Bending Occasional (<33%)

    • Sitting Occasional (<33%)

    • Standing Frequent (34-66%)

    • Walking Frequent (34-66%)

  • This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

  • This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

  • This job regularly requires verbal communication of detailed information to others either by phone or in person.

  • Must be able to speak and read the English language.

  • The position is subject to both environmental conditions. Activities occur inside and outside.

  • The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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Education

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Licenses & Certifications

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