Opportunities at AHTA

F&B Communications Coordinator

Hershey Lodge

Hershey Lodge

Marketing & Communications
Hershey, PA, USA
Posted on Friday, December 8, 2023

F&B Communications Coordinator

Job Category: Amusement Park Operations
Requisition Number: FBCOM001412

Posting Details

    • Posted: December 6, 2023
  • Part-Time
  • Rate: per hour

Job Details


A Hersheypark® Food & Beverage Communications Coordinator maintains clear and concise communication between our team members, improving efficiencies by supporting the F&B department.

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Serve as the communication liaison for the Food & Beverage department by answering telephone and/or radio calls and dispatching proper Food & Beverage personnel to areas needed

  • Use a computer to enter operational data into electronic databases in a timely and accurate manner

  • Update Hersheypark mobile Application Food & Beverage locations lists

  • Enter and organize departmental training documentation

  • Initiate positive interactions with internal stakeholders across Hershey Entertainment & Resorts

  • Perform other duties as assigned


  • Must be 18 years of age or older on the date of applying

Knowledge, Skills, and Abilities:

  • Must be detail-oriented and proficient in data entry

  • Must have a strong working knowledge of computers (including general Office Suite and Google Workspace programs)

  • Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios

  • Must be able to multitask and handle a high volume of calls and emails that are time-sensitive

  • Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information

  • Must have the ability to remain alert and vigilant at all times

  • Must be able to work independently and be self-motivated to perform all aspects of the job at all times

  • Must be able to multitask while prioritizing job tasks and assignments

  • Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines

Job Demands:

  • Must be able to work flexible hours, including mornings, evenings, weekends, and holidays

  • Must be able to work at least 16 hours per week Memorial Day through Labor Day

  • Physical requirements include the ability to sit for up to ten hours at a time, walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to twenty (20) pounds without assistance

  • Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer









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