Games Team Member

Job Details

Description

Hersheypark Games Team Members greet our guests at each location. This guest-facing, customer service position is responsible for answering guest questions, learning, retaining, and enforcing all department requirements while creating a friendly and welcoming environment for all of our guests.

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!"

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Actively engage with guests to encourage them to participate in playing games by advertising location in a professional manner

• Explain and enforce game rules

• Award prizes to winners and keep accurate counts of awarded prizes

• Assist guests with usage of the cashless Intercard game card system

• Assist guests with the exchange of points from Game Cards for prizes at the Redemption Centers

• Encourage guests to replay or suggest other locations of interest

• Keep a clean and safe work area

• Perform other duties as assigned

Qualifications:

• Must be 16 years of age or older

Knowledge, Skills, and Abilities:

• Must work well with other employees and be able to interact with our guests in a fast paced environment

• Must be able to work independently majority of each shift and be self-motivated to perform all aspects of the job at all times

• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines

Job Demands:

• Must be able to work flexible hours including evenings, weekends, and holidays

• Must be able to work at least two (2) weekends per month during May through September

• Must be able to work a variety of shifts including days, evenings, weekends, and holidays

• Must be able to work a minimum of three (3) shifts per week during events when Hersheypark is operational daily Must be able to work a minimum of three (3) evening shifts per week

• Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors.

• Physical requirements include ability to stand (for up to five hours at a time), walk, bend, and reach (both above head as well as to ground level)

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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