Opportunities at AHTA

Attractions Ambassador

Hershey Lodge

Hershey Lodge

Customer Service
Hershey, PA, USA
Posted on Tuesday, December 5, 2023

Attractions Ambassador

Job Category: Amusement Park Operations
Requisition Number: ATTRA001336

Posting Details

    • Posted: December 4, 2023
  • Part-Time
  • Rate: per hour

Job Details


Hersheypark Attractions Ambassadors greet guests at the start or midpoint of ride lines and check for appropriate height requirements at each attraction. This position is responsible for answering guest questions. Attractions Ambassadors will learn and enforce all departmental safety requirements. Once an employee turns 16 years of age, the employee may be eligible to assume the role of Ride Operator.

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Provide excellent customer service to the guests of Hersheypark by greeting guests and answering questions related to the attraction

  • Adhere to attraction standard operating procedures, operate attractions in a safe and efficient manner, and enforce attraction safety guidelines*

  • Initiate positive guest interactions by maintaining a thorough working knowledge of Hersheypark guest programs including the Attraction Accessibility and Fast Track Pass programs

  • Direct and assist guests to and from ride areas

  • Keep a safe and clean work area

  • Perform other duties as assigned


  • Must be 15 years of age on the date of applying

  • Required to complete pre-employment drug testing

Knowledge, Skills, and Abilities:

  • Must work well with other employees and be able to interact with guests in a fast paced environment

  • Must be able to work independently for the majority of each shift and be self-motivated to perform all aspects of the job at all times

  • Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines

  • Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information

Job Demands:

  • Must be able to work flexible hours including evenings, weekends, and holidays

  • Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors

  • Physical requirements include ability to stand (for up to five hours at a time), walk, and bend at the waist

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer









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