Manager of Recreation

Job Details

Description

This position will work closely with the Director of Recreation and assist in managing the Recreation Department at the Hershey Lodge. This position will oversee the aquatics facilities and recreational activities, including planning, training, overseeing, ordering, and hiring for the Hershey Lodge Recreation Department.

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Oversee daily activities, pool operations, lifeguards, and activities staff to ensure that guest needs are met while maintaining a safe and fun atmosphere.*

• Hire, train, motivate, develop, and manage performance of staff to provide adequate coverage for all recreation functions.*

• Prepare materials and other resources to ensure the appropriate, timely, and thorough training for all recreation positions including coordinating and implementing lifeguard training classes, monitoring lifeguard certifications and hosting weekly in-service trainings for lifeguards.*

• Maintain proper water conditions, including chemical levels, in swimming pools and Hershey Water Works.*

• Ensure cleanliness of the facilities by enforcing and maintaining safety, health, and sanitation practices that meet guest expectations and property standards.*

• Assist with the development and execution of special events, including themed weekends and group activities/services for Hershey Lodge transient guests and convention groups.*

• Conduct and attend department and property meetings. Support lifeguards and activities attendants by filling in as needed.*

• Resolve and follow up on any complaints, issues, injuries, or other concerns to ensure resolutions effectively meet guest needs and provide excellent customer service.*

• Assist in annual budget preparation as well as ordering and monitoring inventories of equipment and supplies within the department.*

• Perform other duties as assigned.

Qualifications:

• Minimum of 1 years of related experience. At least 1 year lifeguard experience.

• Minimum of 1 year supervisory experience.

• 18 years of age or older.

• Post-Employment - Current Ellis Lifeguarding, CPR, and First Aid Certifications OR Willingness and ability to obtain the Certifications listed above. Must be able to obtain a Lifeguard Certification upon employment.

• Lifeguard Instructor Certification preferred

• Current Pesticide License preferred

• Current Aquatics Facility Operator (AFO) or Certified Pool Operator (CPO) pool certifications preferred

• Must have a valid Driver's License

• This position may provide care, supervision, guidance, or control of children or may have regular, ongoing contact with children that is integral to the responsibilities of the position. As a result, in accordance with Pennsylvania's Child Protective Services Law, newly hired candidates are required to obtain the following clearances: a report of criminal history from the Pennsylvania State Police (PSP), Child Abuse History Clearance from the Department of Human Services (Child Abuse), and Fingerprint-based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI). Completed clearances are required to be submitted prior to starting employment.

Knowledge, Skills, and Abilities:

• Proven employee/guest relations, problem solving, and organization skills.

• Professional image representative of property image.

Job Demands:

While performing the duties of this job, the employee is required to:

• Reaching Forward Occasional (<33%)

• Lifting Occasional (<33%) (75lbs maximum weight)

• Bending Occasional (<33%)

• Sitting Frequent (34-66%)

• Standing Frequent (34-66%)

• Walking Frequent (34-66%)

• This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

• The position is subject to both environmental conditions. Activities occur inside and outside.

• Physical requirements include complete mobility and good physical conditioning, good hearing and vision, and ability to work in all environments, including cool and hot temperatures.

• Schedule varies according to operational needs, but includes evenings, weekends, and holidays. Must be available to work varied shifts: early shift begins at 7:00 am and the late shift ends at 11:00 pm.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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