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Opportunities at AHTA

Chick-fil-A Team Supervisor - Food and Beverage

Hershey Lodge

Hershey Lodge

People & HR, Operations
Hershey, PA, USA
Posted on Monday, November 6, 2023

Chick-fil-A Team Supervisor - Food and Beverage

Job Category: Amusement Park Operations
Requisition Number: TEAMS001087

Posting Details

    • Posted: October 26, 2023
  • Full-Time

Job Details

Description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also all includes Medical, Dental, and Vision coverage beginning the first day of the next month, 401K Contribution, paid time off, and so much more!


The purpose of the food and beverage supervisor is to provide first level supervision and operational support to an assigned F&B location within Hersheypark.

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Supervise and facilitate F&B operations for assigned area(s) of responsibility. Monitor team members within their assigned location and see to the proper execution of F&B standards for food preparation and guest satisfaction.*

  • Provide on the spot training, coaching, leadership, and instruction to F&B team members*

  • Maintain knowledge of F&B offerings at multiple outlets throughout the Entertainment Complex. Demonstrate correct service standards through active participation in operational positions.*

  • Monitor daily financial results and report issues and concerns to the supervisor.*

  • Provide hands-on training to team members in order to maintain consistent service standards in support of the Hersheypark brand and food safety guidelines.*

  • Provide first line support to guests with issues or concerns. Escalate guest concerns as needed.*

  • Assist in seasonal event set-ups and other themed projects as needed.*

  • Perform other duties as assigned.

Qualifications:

  • Minimum of 1 years of related experience.

  • Industry Experience - Amusement Park, Food & Beverage

  • 18 years of age or older.

  • Post-Employment - ServSafe, Ramp

  • Completion of high school or GED

  • Must have a valid Drivers' License

Job Demands:

While performing the duties of this job, the employee is required to:

  • Reaching Forward Frequent (34-66%)

  • Climbing Stairs Occasional (<33%) (ft maximum height)

  • Lifting Frequent (34-66%) (25lbs maximum weight)

  • Reaching Overhead Frequent (34-66%)

  • Finger Dexterity Frequent (34-66%)

  • Hand/Eye Coordination Frequent (34-66%)

  • Stooping Frequent (34-66%)

  • Bending Frequent (34-66%)

  • Sitting Occasional (<33%)

  • Standing Constant (>67%)

  • Walking Constant (>67%)

  • This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

  • This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery).

  • This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

  • Must be able to speak and read the English language.

  • Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).

  • The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

  • The position is subject to extreme cold. Temperatures typically below 32° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.

  • The position is subject to both environmental conditions. Activities occur inside and outside.

  • The position is subject to outside environmental conditions. No effective protection from the weather.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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