Greeter

Job Details

Description

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

This position is responsible for working outside the Hershey Lodge Main Lobby entrance and will help to enhance our arrival process and welcome experience by greeting and opening doors for all guests checking in to the Hershey Lodge.

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Greeting all guests and providing an exceptional guest service experience at our main entrance*

• Assisting at Hersheypark on park nights*

• Assisting the park shuttles with accurate guest counts and friendly service to provide the most efficient loading and unloading of guests*

• Calling our bell services team when luggage assistance is needed*

• Providing directions to and from local attractions by providing the proper direction cards*

• Perform other duties as assigned

Qualifications:

• Must be at least 18 years of age or older

Knowledge, Skills, and Abilities:

• Must have an outgoing, enthusiastic, energetic, extroverted personality

• Proven guest relations, problem-solving, and organizational skills

• Professional image representative of property image

Job Demands:

• Ability to work in a hectic, fast-paced environment.

• Physical requirements include standing (up to 100% of the shift), hearing, and speaking

• Ability to work a flexible eight-hour shift between the hours of 6:00 a.m. and midnight, including weekends and holidays.

• Ability to work outside in a variety of weather conditions.

• Must be available to work the entire Hersheypark season.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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