Now hiring for Full-time Year-Round Position

OBJECTIVE:

Work directly with the Housekeeping Manager and the Director of Rooms to help manage the day-to-day operation of the housekeeping department ensuring clean, orderly, and attractive conditions of establishment. Works directly with the Director of Rooms to meet the 5-Spur standard across all aspects of the housekeeping department. Exhibits leadership qualities and adheres to Ranch culture and 5-Spur Service. Always maintain a professional appearance and attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Demonstrates standards and procedures for housekeeping staff.

· Co-manages the housekeeping department, including participating in interviewing and hiring as needed.

· Co-train all new staff members to C Lazy U “5 Star” standard.

· Under the direction of the manager, coaches and encourages staff

· Assists with the delegation of duties to lead Houseman.

· Reinforces housekeeping standards set by Rooms Director

· Assist with planning and assignments of housekeeping staff workload.

· Participates in performance appraisals and disciplines as well as addressing any complaints and problem resolution.

· Assist with planning staff schedules to ensure adequate service in the absence of the manager.

· Facilitates weekly meetings/task lists coordinated with manager.

· Assists housekeepers with cleaning cabins and common areas when needed.

o Clean and sanitize cabins to a standard as needed to meet deadlines (summer Sundays, and heavy turnover days).

o Inspects and evaluates physical condition of establishment, with a primary focus on guest cabins.

· Working knowledge of all housekeeping equipment.

· Co-Manages inventories and provides the manager with a list of needed supplies, and equipment.

· Has a developed eye for detail to ensure the cleanliness of all guest cabins, the lodge common areas including lobbies, bathrooms, hallways, clubrooms, fitness center, and hot tub areas.

· Attend management meetings and training as needed

· Adheres to all company policies and procedures.

· Is a team member with all staff.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES :

Performs all related duties as assigned

QUALIFICATION REQUIREMENTS:

· Associate degree or equivalent from two-year college or technical school

· Minimum one-year related experience, or equivalent combination of education and experience.

· Basic knowledge of computers and data processing

o Basic experience with MS Word and Excel req.

· Knowledge of payroll systems and Opera preferred

· Strong communication skills at all levels of personnel.

o Bilingual ~ English/Spanish skills preferred

· Positive and professional interaction skills with guests.

· Must be able to deal with difficult situations

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

· Basic mathematical skills with the ability to interpret reports

PHYSICAL REQUIREMENTS:

The employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel. Crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This Job Description is an overview of the scope of responsibilities for the Housekeeper Supervisor position and is not intended to be an inclusive list of tasks and expectations. Employees are held accountable for all duties of this job. I further understand that this Job Description does not constitute a written or implied contract of employment and that the company reserves the right to revise and change duties as the need arises.